Privacy Policy
Last updated: 23 November 2025
At Pogfreshener, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order or create an account, we may collect:
• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment details (processed securely by payment providers — we do not store card numbers)
b. Device & Browsing Information
Automatically collected:
• IP address
• Browser type
• Device information
• Pages you visit
• Cookies & analytics data
c. Order & Customer Support Information
This includes purchase history, inquiries, WhatsApp messages, or emails.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Provide customer support
• Send order updates and delivery notifications
• Improve our website and product offerings
• Personalize your shopping experience
• Detect and prevent fraud
• Send marketing emails or WhatsApp updates (only with your consent)
3. Sharing Your Information
We do not sell your information.
We only share information with trusted third parties, such as:
• Payment processors (Tap Payments, Shopify Payments, etc.)
• Shipping partners (local couriers, DHL, etc.)
• Shopify services
• Analytics tools
These partners are required to safeguard your data.
4. Data Security
We use industry-standard security measures to protect your personal information, including:
• Encrypted checkout
• Secure payment gateways
• Firewall and monitoring systems
Although we take serious measures, no online platform can guarantee 100% security.
5. Your Rights
Depending on your location, you may have the right to:
• Request access to your data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent from marketing
• Request information on how your data is used
To exercise these rights, contact us at:
📧 pogfreshener@gmail.com
6. Cookies
We use cookies to:
• Improve website performance
• Remember your preferences
• Analyze browsing patterns
• Personalize product recommendations
You may disable cookies in your browser settings.
7. Retention of Information
We keep your information only as long as necessary for:
• Legal compliance
• Order fulfilment
• Accounting
• Customer service
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with the updated date.
10. Contact Us
For any questions or concerns:
📧 pogfreshener@gmail.com
Instagram: @pogfreshener
