Refund Policy

Due to the nature of fragrance and personal-care products, Pogfreshener does not accept returns once items are opened or used.

Returns Accepted Only If:
• The item arrives damaged
• The incorrect product is delivered

In such cases, please contact us within 48 hours of delivery with photos/videos, and we will arrange a replacement.

Non-Returnable Items
• Opened fragrance products
• Used items
• Sale items
• Custom-made products

Pogfreshener reserves the right to decline a return if the item is not in original condition.